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This privacy policy sets out how Les bons Voisins uses and protects any information that you give Les bons Voisins when you use this website.
Les bons Voisins is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Les bons Voisins may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st September 2010.
What we collect
We may collect the following information:
- Name
- Contact information including email address, telephone number
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
To respond to you following specific questions or information you have requested.
Internal record keeping
- We may use the information to improve our products and services.
- We may use the information to customise the website according to your interests.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
We will not sell or lease your personal information to third parties, we will not distribute your personal information to third parties unless we are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want to receive general information on our products and services.
- If you have previously agreed to receive general information on our products and services, you may change your mind at any time by writing to or emailing us at bureaucentral@LBVfrance.com
You may request details of personal information which we hold about you. A small fee will be payable. If you would like a copy of the information held on you please write to Les Bons Voisins, 9 les hauts de Kérizac, 56160 Locmalo, France.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
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For more information call Sally Stone on + 33 (0)2 96 24 74 27 in France, or from the UK on 0844 2321478.
Législation française
Droit d'accès au fichier informatisé: tout utilisateur ayant déposé dans le service des informations directement ou indirectement nominatives peut demander la communication des informations nominatives le concernant à l'administrateur du service et les faire rectifier le cas échéant, conformément à la loi française No 78-17 du 6 janvier 1978 relative à l'informatique, aux fichiers et aux libertés.
Les Bons Voisins, 9 les hauts de Kérizac, 56160 Locmalo, France.
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